Delivery Information
At HOG Company, we aim to deliver your orders quickly, safely, and reliably. Please read the following information about our delivery process.
1Order Processing
- Orders are typically processed within 6–8 working hours after confirmation.
- You will receive an email or SMS confirmation once your order is successfully placed and when it is shipped.
2Delivery Timeframes
Standard Delivery
6-8 working hours within Accra and 24-72 hours outside Accra.
Express Delivery
3 hours (available for select locations).
Delivery times may vary during public holidays or peak seasons.
3Delivery Charges
- Standard delivery charges are calculated at checkout based on your location.
- Free delivery may be available on orders above a certain value – check current promotions on our website.
4Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order on our website or through the courier partner’s platform.
5Delivery Locations
- We currently deliver to all major cities and towns in Ghana.
- For remote or hard-to-reach areas, additional delivery time may apply.
6Failed Deliveries
- Please ensure your delivery address and contact details are accurate.
- If delivery fails due to incorrect details or unavailability, we will contact you to arrange redelivery.
- Additional charges may apply for repeated delivery attempts.
7Returns & Exchanges
For details on returns or exchanges, please visit our Returns Policy page.
Thank you for shopping with HOG Company! We’re committed to making sure your orders reach you safely and on time.
