Simply add items to your cart, proceed to checkout, and follow the prompts to complete your order.

Yes. Once your order is placed, you'll receive a confirmation message with your order details.

Yes. All our products are carefully sourced and quality-checked to meet our high standards.

Standard delivery within Accra takes 6-8 hours. Express delivery is available within 3 hours for selected areas. Regional deliveries may take 2-5 working days.

Delivery fees are calculated at checkout based on your specific location.

Once your order is dispatched, you will receive a tracking ID via email which you can use on our 'Order Tracking' page.

Yes, we deliver to all 16 regions in Ghana. Regional deliveries typically take 2-5 working days depending on your location.

We offer a 3-day return policy for unused items in their original packaging. Please refer to our Returns Policy page for full details.

Contact us immediately, and we'll resolve the issue promptly at no extra cost to you.

Contact our support team with your order ID and reason for return. Once the item is received and inspected, we will process your refund within 3-5 working days.

We accept Mobile Money (MTN, Vodafone, AirtelTigo) and Cards (Visa, Mastercard) for online payments and Cash on Delivery in Accra only.

Currently, Payment on Delivery (POD) is exclusively available for orders within the Accra Metropolis. For all regional and nationwide deliveries, full payment is required via Mobile Money or Card before your order is dispatched.

Absolutely. We use industry-standard encryption and secure payment gateways to ensure your data and transactions are always protected.

Click on the user icon in the header and select 'Create Account'. Fill in your details, and you're ready to start shopping!

Absolutely. We use secure, industry-standard systems and never share your personal information with third parties without your explicit consent.

Only if you opt in to our newsletter or marketing updates. You can unsubscribe at any time through your account settings or the 'Unsubscribe' link in our emails.

You can reach us via WhatsApp (0578462709), email (info@hogcompany.com), or through our contact form.

HOG was established in March 2022. With years of experience and over 1,000 successful orders fulfilled across Ghana so far, we are committed to redefining quality and service in the e-commerce space.

Currently, we operate exclusively online to serve our customers efficiently nationwide while keeping our costs competitive.

Our main administrative offices are in Accra, and we have distribution warehouses strategically located across the city—including Ashaley Botwe, Kaneshie, Nungua, and Accra Central—to ensure rapid delivery.